InoVision AI Helpdesk

Report a fault before you pick up the phone.

A QR helpdesk built on InoVision Core. Scan the code at a device and get exactly what you need — instructions, AI support, or a ticket routed straight to the right person.

Customer support with a headset
How it works

From scan to resolution — in four steps

Works with any device or space: meeting rooms, production lines, office equipment, facility hardware.

01

Scan the QR code

Every room or device has its own QR code. Just a phone — no app to install.

02

Simple instructions

Instantly see exact steps for the problem — restarting a camera, joining Teams, replacing a cartridge.

03

AI support

If instructions aren't enough, AI steps in — trained on exactly what that company and its equipment need. Works as a first line of internal IT.

04

Escalation to a human

When AI can't help, it automatically opens a ticket directly in the client's system and assigns it to whoever owns that problem.

Built on InoVision Core

One system, any service business

The helpdesk runs on our own CRM/ERP, InoVision Core, so it can be deployed at any service company that needs to ticket broken hardware — meeting rooms, production lines, office equipment, facility gear.

Scalable solution

One QR system for an entire building, branch, or client network — deployed without needing to replace the client's existing ticketing system.

Less load on IT

AI as the first line of support

Most common issues get solved by the guide or the AI chat — only the cases that truly need it reach a human.

Faster resolution

A ticket straight to the right person

No forwarding emails between departments — the system knows who owns the issue and routes the ticket directly to them.

Want a QR helpdesk at your company too?

Send us a few details and we'll get back to you with a deployment proposal.